Privacy Policy

Effective Date: January 10, 2026

1. About This Policy

Northwell Provisions Inc. ("Northwell", "we", "our", "us") operates the website order-littlecaesar.ca (the "Website"). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our Website or engage our catering coordination services (the "Services").

By using the Website or our Services, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Website.

2. Information We Collect

2.1 Information You Provide Directly

When you submit an estimate request, contact our team, or otherwise communicate with us, we may collect:

Your full name and job title
Business or personal email address
Phone number
Organization or employer name
Event details including date, location, anticipated guest count, and dietary requirements
Any additional details you choose to include in correspondence

2.2 Information Collected Automatically

When you access our Website, certain technical information may be collected automatically:

IP address and approximate geographic location
Browser type, version, and language preference
Operating system and device type
Referring URL and exit pages
Pages viewed, time spent on pages, and navigation paths
Date and time of access

2.3 Cookies and Similar Technologies

We use cookies, web beacons, and comparable tracking technologies to enhance your browsing experience, analyze site traffic, and measure advertising effectiveness. Cookies may be session-based (deleted when you close your browser) or persistent (stored until expiration or manual deletion).

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain functionality of the Website.

Types of cookies we use:

Essential Cookies: Required for basic Website functionality such as page navigation and form submissions.
Analytics Cookies: Help us understand how visitors interact with the Website so we can improve content and user experience.
Preference Cookies: Store your settings and choices to personalize your experience on subsequent visits.

3. How We Use Your Information

We use the information we collect for the following purposes:

To process and respond to your catering estimate requests
To coordinate food orders with vendor partners on your behalf
To communicate regarding event logistics, scheduling, and delivery
To improve our Website, services, and customer experience
To send periodic service updates and, with your consent, promotional materials
To comply with applicable legal and regulatory obligations
To detect and prevent fraudulent or unauthorized activity

4. How We Share Your Information

We may disclose your personal information to the following categories of third parties:

Vendor Partners: Local franchise locations involved in fulfilling your catering order. Only information necessary to process the order is shared (e.g., delivery address, event timing, quantities).
Service Providers: Third-party companies that support our operations, including hosting providers, email platforms, and analytics tools. These providers are contractually obligated to protect your data.
Legal Requirements: When required by law, court order, subpoena, or government investigation.
Business Transfers: In connection with a merger, acquisition, reorganization, or sale of company assets.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Estimate request data is generally retained for up to 24 months after your last interaction with us. You may request earlier deletion at any time by contacting us.

6. Data Security

We employ industry-standard technical and organizational safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include TLS/SSL encryption for data in transit, encrypted storage, access controls, and regular security assessments.

No method of electronic transmission or storage is entirely secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your province of residence and applicable law, you may have the following rights:

Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion or anonymization of your personal data
Object to or restrict certain processing activities
Withdraw consent for marketing communications at any time
Request data portability in a structured, commonly used format

To exercise any of these rights, please contact us at privacy@order-littlecaesar.ca. We will respond within 30 days.

8. Canadian Privacy Compliance

Northwell Provisions Inc. complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and all applicable provincial privacy legislation, including Quebec's Act Respecting the Protection of Personal Information in the Private Sector (Law 25). Your personal information is stored and processed within Canada.

9. Children's Privacy

Our Website and Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.

10. Third-Party Websites

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Updates to This Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The revised version will be indicated by the "Effective Date" at the top of this page. We encourage you to review this policy periodically.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

Northwell Provisions Inc.
Privacy Inquiries
180 Bay Street, Suite 1200
Toronto, ON M5J 2T3, Canada
Email: privacy@order-littlecaesar.ca
Phone: (647) 370-4218